Apply now Job no: 563153
Contract type: Fixed Term Appointment
Duty Station: Juba
Level: NO-3
Location: South Sudan
Categories: WASH (Water, Sanitation and Hygiene), Knowledge Management

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

With the support of the National WASH Cluster Coordination Team and under the supervision of the National Cluster Coordinator, the WASH Cluster Information Management Specialist will be responsible for providing support to the WASH Cluster at the national level as well as on the sub-national levels in South Sudan on information management.  The Specialist collect and organize data on WASH cluster coverage and programming results and then produce and share information on response, showing results, gaps and trends with cluster partners and the Cluster Lead Agency to facilitate a timely and effective nutrition response and demonstrate whether results and impact are achieved or not.

How can you make a difference?

Purpose for the job:

Under the direction and guidance of the WASH Cluster Coordinator, the Information Management Specialist will support UNICEF and other operational agencies with information/data visual products to make evidence-based and strategic decisions on: (i) the scale, scope and coverage of the WASH Cluster emergency response; (ii) the needs of affected populations; (iii) prioritization of areas according to programme indicators; (iv) the need for humanitarian actors presence and deployment; (v) the key gaps in needs and response; and (vi) availability of human, material and financial capacity. The incumbent is expected to undertake 2 field visits per quarter and spend 15% of their time in Field locations

Key Functions, Accountabilities and Related Tasks

1. Data collection, compilation and analysis
• Lead the development and revision of WASH Cluster Information Management (IM) tools related to the national and subnational levels.
• Lead WASH Cluster discussions, including for data collection quality assurance and clearances prior to dissemination.
• Support the process of developing the Humanitarian Needs Overview, define WASH needs and number of people in need.
• Facilitate the yearly WASH Severity Classification process in consultation with technical experts and partners at subnational levels.
• Ensure consistency in data collection using data sources, such as the 5W matrix, assessments, and sector data collection.
• Assist in developing mechanisms to eliminate duplication of service delivery based on existing data and proactively strive for effective methods of acquiring data from the relevant stakeholders to fill information gap.
• Support gap analyses of the cluster in accordance with official data sources, including information dis-aggregated by age, sex and vulnerable groups.

2. Data visualization

• Provide clear and concise data visualization products (e.g. maps, dashboards, info-graphics and financial/resource analyses).
• Perform mapping exercises through 5W matrices, needs and gaps analyses, online mapping, and services and infrastructure at national and subnational levels.
• Respond to data visualization requests, including delivery of products to support advocacy and resource mobilization efforts.

3. Information exchange and dissemination

• Support the development of effective methods and platforms to standardize and share information.
• Develop and maintain catalogs of IM and data products, including maps and assessments.
• Collaborate with OCHA and other IM Focal Points in South Sudan on the exchange of information from other sectors to inform WASH Cluster’s response and preparedness decisions.
• Provide guidance to subnational coordination on the most effective uses of IM to build their capacity on evidence-based decision making, data analysis, advocacy and other cluster core functions relevant with the IM position.
• Conduct IM/GIS support missions to different subnational coordination platforms
• Facilitate information flow between the cluster and cluster partner programs by clearly outlining how data is collected, collated and analyzed, and facilitate the identification of information gap gaps geographically and programmatically.
• Support the cluster coordination team in organizing and participating in regular cluster coordination meetings aim at information sharing for appropriate coordination between all WASH humanitarian partners. Prepare cluster meeting minutes and circulate the cluster meeting outputs, presentations & minutes. Regularly update and maintain contact list of all WASH cluster partners and working groups.
• In consultation with partners, identify what information should be stored on the website and what information should be shared via other means. Conduct regular review of the website and remove old information that are no longer relevant from the website.

4. Networking and partnership building

• Build and sustain close working partnerships with government counterparts and national and international WASH stakeholders in South Sudan through active sharing of information and knowledge to facilitate cluster plans implementation.
• Participate in inter-agency meetings/events that relate to IM such as IM working group and Needs Assessment Working group meetings, etc.
• Research information on potential donors and prepare resource mobilization materials and briefs for fund raising and partnership development purposes.
• Draft communication and information materials for the cluster programme advocacy to promote awareness, establish partnership/alliances and support fund raising for child protection programmes.

5. Knowledge management and capacity building

• Identify, capture, synthesize, and share lessons learned for knowledge development and support cluster efforts to build the capacity of WASH stakeholders.
• Participate as a resource person in capacity building initiatives to enhance the competencies of WASH stakeholders, especially in regard to IM related fields such as data collection and analysis, assessments, surveys, etc.
• Support the cluster coordination team and cluster partners in preparedness and contingency planning: consolidation of inputs by partners for the ERP, maintenance/update of the WASH database to ensure quick access to data for analysis, and other IM tools, etc.
• Support the cluster coordination team and cluster partners in setting up and maintaining a cluster complaint and feedback mechanism based on the inputs/guidance provided and feedback regularly to the cluster partners.

To qualify as an advocate for every child you will have…


  • An advanced university degree preferably in a relevant field such as Science, Information Technology and Information Systems, geographic sciences, Data Management or Software Engineering


  • Minimum of five years of professional work experience in Information Management or related field.
  • Experience in data collection/visualization/info sharing a plus.
  • Experience working within an organization specialized in data collection and analysis is an asset.
  • Experience working within a Cluster is an asset.
  • Developing country work experience and/or familiarity with emergencies is considered an asset.

Technical Knowledge

  • Strong knowledge of computer software preferably MS Access, data analysis, and visualization tools (e.g., Excel, R, Adobe suite, Power BI, ARC-GIS, Web content management)
  • Good written and oral presentation skills.
  • Strong analytical, synthesis and conceptual thinking skills.

Language Requirement

  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are...

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drive to achieve impactful results (1)
  • Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

UNICEF appointments are subject to medical clearance.  Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment without compensation if a visa or medical clearance is not obtained or necessary inoculation requirements are not met within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Apply now Job no: 563153